Frequently Asked Questions About End of tenancy cleaning
Our team is fully equipped with all necessary chemicals and professional equipment.
You only need to provide access to your property, water and electricity.
In some cases you may have to pay a parking fee or a congestion charge (congestion charge will be charged only if the site address is within the London congestion charge area).
If our team of cleaning operatives cannot park their vehicle free of charge when servicing your address you will have to either provide a parking space or a valid temporary parking permit. If you cannot arrange neither of the above then you will have to reimburse the cleaners with the parking fee they have paid in order to carry out the end of tenancy cleaning.
If we have to take out stuff from your kitchen cupboards/wardrobes/drawers in order to clean inside and then have to put everything back we may add £30.00 or more to the bill depending on how much stuff we have to deal with.
We aim to arrange your end of tenancy cleaning within 4 to 5 days. Sometimes it may take longer before we can send a team to your place.
Yes we do. Steam cleaning is part of our end of tenancy cleaning service and is being used in parts of the kitchen/bathroom where normal cleaning techniques will have no success.
We can also steam clean your patio/garden tiles. This service is charged separately.
This service is not included in the end of tenancy cleaning price and is available only if our cleaners can reach the windows from inside the room. Ground floor windows reachable without the use of a ladder also can be booked separately and cleaned.
We will not try to wash the walls and the ceilings. We will however clean all cobwebs.
We can wash/clean the walls if you ask us to do it. This service will cost extra and the entire responsibility will be yours should any damage to the walls occurs.
Not included in the end of tenancy cleaning are: carpet cleaning, exterior windows, any external areas (patios, gardens, external staircases, parking spaces, balconies, terraces). These services are available at extra cost. Please call our sales team on 020 7099 6964 to obtain a quote. You can click here for our carpet cleaning prices.
Our cleaners work any day of the week from 07.00 to 20.00 including Public and Bank holidays. Cleaners can finish later than 20.00 if agreed with Anyclean.