It depends on footfall and finishes. A small conversion with a handful of flats often needs one visit a week. A larger mansion block with a marble hall, a lift and several floors of stair carpet usually needs two or three visits, with brass and glass kept on a separate rota. We recommend a frequency after the survey and adjust it if the building’s needs change.

Yes. Routine visits include edge-to-edge vacuuming of stairs and landings. We can also schedule periodic deep cleans of carpets and runners to lift ground-in dirt and spot marks, so the carpet lasts longer and the building looks cared for between refurbishments.

Yes. Where a building has a porter or concierge, we agree with them who does what, when our team arrives, and how issues are passed on. The cleaning then supports the front desk instead of duplicating it, and residents see a single, consistent standard.

You report it to us once, by phone or email, and we take it from there. We log the issue, deal with it on the next visit or sooner if it can’t wait, and confirm to you when it’s done, so you have a clear record to share with residents.

Yes. Many Chelsea terraces and mansion blocks have stone front steps, railings and lightwells leading down to basement flats. These collect leaves and litter quickly. We can include them in the specification, so the approach to the building is kept to the same standard as the hall.

Yes. We can carry out a one-off deep clean of the common parts ahead of a building inspection, a flat sale, a refurbishment handover or a residents’ meeting. Many clients use it as a starting point before moving onto a regular schedule.