A typical specification covers vacuuming or mopping entrances, stairs and landings, cleaning lift cars and doors, wiping handrails, light switches and door furniture, spot-cleaning walls, emptying communal bins and removing cobwebs. We list every task with its frequency, so you, your board and your residents can see exactly what each visit covers.

Yes. Many of Hackney’s post-war blocks, in Homerton, Clapton and around Hackney Downs, have open walkways and stairwells that collect rain, leaves, litter and pigeon fouling. We plan these areas separately from internal corridors, with regular sweeping and mopping and periodic pressure washing, so the routes residents use every day stay clean and safe underfoot.

It depends on the number of flats, footfall and what the building has. A small conversion may only need a fortnightly visit, while a large block with lifts and a busy bin store often needs two or more visits a week. We recommend a frequency at the survey and explain why, and you can change it as your needs change.

Yes. Flats above shops and bars on streets like Kingsland Road, Shoreditch High Street and around Broadway Market face late-night footfall, takeaway litter and market-day crowds. We schedule early-morning visits where they help most, so doorways and entrance halls are clear before residents head out and before shops open.

Tell your account manager and we will put it right, usually on the next visit or sooner if it affects safety or access. We log each visit against the specification, which makes it quick to see what happened and fix the cause, not just the symptom.

Yes. On top of regular visits, we can schedule deep cleans of stair carpets, internal and accessible external glazing, hard-floor machine scrubbing and pressure washing of entrances and bin areas. We price these separately and plan them in advance, so they fit your budget and cause little disruption to residents.