It depends on the number of flats, the footfall and what residents expect. A small Victorian conversion may need only one visit a week, while a large estate block or busy riverside development usually needs several, with bin areas on a separate schedule. We recommend a frequency at the survey and set it out in the specification, so you can adjust it later without renegotiating the whole contract.

Yes. Riverside developments around Fulham Reach and Upper Mall often combine full-height glass, stainless steel and limestone or marble floors, and grit from the Thames Path wears stone down quickly. We identify each surface at the survey and specify suitable products and methods for each one, so the entrance stays presentable without dulling or etching the floor.

Yes. Our operatives are in the building more often than anyone else on your team, so they report blown lights, damaged fire doors, broken entry systems and items blocking stairwells or escape routes. You hear about problems while they are still small, and you have a record to support your fire risk assessment.

Every visit is recorded against the written specification, so you can see when we attended and what was done. If you or a resident raises a concern, we can compare it with the visit record and put it right quickly, which makes the service easy to justify at your next leaseholder meeting.

Send it straight to your account contact. We check the area against the specification, put anything that falls short right on the next visit or sooner, and confirm with you once it is done. If the same issue comes up again, we change the schedule or the method rather than let it drag on.

Yes. Alongside routine visits, we can schedule tasks such as carpet shampooing, hard floor machine cleaning, high-level dusting and internal communal glass at set intervals during the year. They are priced in the specification from the start, so they appear in the service charge budget rather than as surprise invoices.