DOMESTIC CLEANING

Are you insured?
Are your cleaners insured?
Can I have a cleaner for an hour per cleaning visit?
Can I have a regular cleaner once a month?
Will I have the same cleaner every week?
Do you provide replacement if my cleaner goes on a holiday?
Can my cleaner come when I am at work?
Who provides the cleaning materials and equipment?
Can I specify the day of the week the cleaner comes?
What happens if I am dissatisfied with the cleaning service?
Are there any extra charges I have to pay - transport, holiday?
How long will it take you to set up the domestic cleaning service?
Is there a minimum number of hours per cleaning visit?
What methods of payment do you accept?
How do you vet your cleaners?
How long have you been in business?
Are you a cleaning company or you only introduce cleaners?
How do you ensure reliability and honesty?
Do I have to sign a minimum term contract?
I am moving out. Can I have the same cleaner at the new place?
Are there any agency fees or other charges on top of your rates?
Do I have to pay anything when I go away for a couple of weeks?
Do you guarantee your service?
Do you provide transport for your cleaners?
What areas do you cover?
What services do you provide?
Who pays the cleaner?
What are your office working hours?
What are your cleaners' working hours?

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