Environmental Policy Statement
Anyclean Premium Ltd considers protecting the environment equal to other management functions and it is the policy of the company to implement the duties placed upon it under the Environmental Protection Act 1990 and other statutory provisions applicable to the environment.
Anyclean, while conducting its activities, will ensure that its employees, agents and subcontractors take action to:
● Minimise pollution to air, land and water
● Reduce waste and use only waste management licensed sites for disposal purposes
● Conserve energy
● Inform all employees on matters relevant to the environment
● Ensure that all chemicals/substances are stored safely
● Ensure that no substances are discharged to any verge, hedgerow, water body or other habitat
● Recognise special areas of conservation and take appropriate action
Employees at all levels have a duty to:
● Work in a safe and efficient manner with regard not only to their own safety but that of others and others property that may be affected by their acts or omissions
● Halt all operations on discovering the whereabouts of protected species under British Legislation (such as badgers and their sets, all species of bat, nesting birds, great crested newts) until the management has been informed and permission obtained to carry on
● Set a personal example by disposing of litter in the appropriate place
● Assist the company to comply with the relevant statutory provisions for a healthier environment
Clear and concise arrangements will be made as to the responsibilities for environmental matters when contractors enter our premises.
Although not accredited to ISO14001 we will work towards achieving its objectives.
Date: 20/01/2023
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Anti-bribery Policy
Introduction
One of the Anyclean Premium Ltd.’s (hereafter referred to as Anyclean) core values is to uphold sound, responsible and fair business operations. It is committed to promoting and maintaining the highest possible ethical standards in relation to all of its business activities. Anyclean’s reputation for maintaining lawful business practices is of paramount importance to it and this policy is designed to preserve these values. Anyclean therefore has a zero tolerance policy towards bribery and corruption and is committed to acting fairly and with integrity in all of its business dealings and relationships wherever it operates and implementing and enforcing effective systems to counter bribery.
Purpose and scope
This policy sets out the Anyclean’s position on any form of bribery and corruption and provides guidelines aimed at:
- Ensuring compliance with anti-bribery laws, rules and regulations, not just within the UK, but also in any other country within which Anyclean may carry out its business or in relation to which its business may be connected.
- Enabling employees and persons associated with Anyclean to understand risks associated with unlawful conduct and to enable and encourage them to be vigilant and to effectively recognise, prevent, avoid and report any wrongdoing, whether by themselves or others.
- Providing suitable and secure reporting and communication channels and ensuring that any information that is reported is properly and effectively dealt with.
- Creating and maintaining a rigorous and effective framework for dealing with any suspected instances of bribery or other unethical conduct.
This policy applies to all permanent and temporary employees of Anyclean (including any of its intermediaries, subsidiaries or associated companies). It also applies to any individual or corporate entity associated with Anyclean or who performs functions in relation to, or for and on behalf of Anyclean, including, but not limited to, directors, agency workers, casual workers, contractors, consultants, seconded staff, agents, suppliers and sponsors (“associated persons”).
All employees and associated persons are expected to adhere to the principles set out in this policy.
Legal obligations
The key UK legislation on which this policy is based is the Bribery Act 2010 and it applies to the Company’s conduct both in the UK and abroad.
A bribe is an inducement or reward offered, promised or provided in order to gain any commercial, contractual, regulatory or personal advantage.
It is an offence in the UK to:
- Offer, promise or give a financial or other advantage to another person (i.e. bribe a person) whether within the UK or abroad, with the intention of inducing or rewarding improper conduct.
- Request, agree to receive or accept a financial or other advantage (i.e. receive a bribe) for or in relation to improper conduct.
- Bribe a foreign public official.
You can be held personally liable for any such offence.
It is also an offence in the UK for an employee or an associated person to bribe another person in the course of doing business intending either to obtain or retain business, or to obtain or retain an advantage in the conduct of business, for Anyclean. Anyclean can be liable for this offence where it has failed to prevent such bribery by associated persons. As well as an unlimited fine, it could also suffer substantial reputational damage in connection with this offence.
Policy
All employees and associated persons are required to:
- Comply with any anti-bribery and anti-corruption legislation that applies in any jurisdiction in any part of the world in which they might be expected to conduct business.
- Act honestly, responsibly and with integrity.
- Safeguard and uphold the Anyclean’s core values by operating in an ethical, professional and lawful manner at all times.
Bribery of any kind is strictly prohibited. Under no circumstances should any provision be made, money set aside or accounts created for the purposes of facilitating the payment or receipt of a bribe.
Anyclean recognises that industry practices may vary from country to country or from culture to culture. What is considered unacceptable in one place may be normal or usual practice in another. Nevertheless, a strict adherence to the guidelines set out in this policy is expected of all employees and associated persons at all times.
If in doubt as to what might amount to bribery or other unethical conduct or might constitute a breach of this policy, you should refer the matter to your line manager or to Nick Vassilev, the Company’s Anti-Corruption Officer.
For Anyclean’s rules and procedures in relation to the receipt of business gifts from third parties such as clients, customers, contractors and suppliers and corporate hospitality offered to or received from such third parties, please refer to the Anyclean’s Staff handbook. The Staff Handbook forms part of the Anyclean’s zero tolerance policy towards any form of bribery and should be read in conjunction with this policy.
The giving of business gifts to clients, customers, contractors and suppliers is not prohibited provided the following requirements are met:
- The gift is not made with the intention of influencing a third party to obtain or retain business or a business advantage, or to reward the provision or retention of business or a business advantage.
- It complies with local laws.
- It is given in the Company’s name, not in the giver’s personal name.
- It does not include cash or a cash equivalent (such as gift vouchers).
- It is of an appropriate and reasonable type and value and given at an appropriate time.
- It is given openly, not secretly.
- It is approved in advance by a Director of Anyclean.
Essentially, it is not acceptable to give, promise to give, or offer, a payment, gift or hospitality with the expectation or hope that a business advantage will be received, or to reward a business advantage already given, or to accept a payment, gift or hospitality from a third party that you know or suspect is offered or provided with the expectation that it will obtain a business advantage for them.
For the avoidance of doubt, any payment or gift to a public official or other person to secure or accelerate the prompt or proper performance of a routine government procedure or process, otherwise known as a “facilitation payment”, is also strictly prohibited. Facilitation payments are not commonly paid in the UK but they are common in some other jurisdictions.
Responsibilities and Reporting procedure
It is the contractual duty and responsibility of all employees and associated persons to take whatever reasonable steps are necessary to ensure compliance with this policy and to prevent, detect and report any suspected bribery or corruption in accordance with the procedure set out by Anyclean’s Whistleblowing Policy. You must immediately disclose to Anyclean any knowledge or suspicion you may have that you, or any other employee or associated person, has plans to offer, promise or give a bribe or to request, agree to receive or accept a bribe in connection with the business of the Anyclean. For the avoidance of doubt, this includes reporting your own wrongdoing.
The duty to prevent, detect and report any incident of bribery and any potential risks rests not only with the Directors of Anyclean but applies equally to all employees and associated persons.
Anyclean encourages all employees and associated persons to be vigilant and to report any inappropriate or unlawful conduct, suspicions or concerns promptly and without undue delay so that investigation may proceed and any action can be taken expeditiously. For example, if a client or potential client offers you something to gain a business advantage with Anyclean or indicates to you that a gift or payment is required to secure their business.
In the event that you wish to report an instance or suspected instance of bribery, you should follow the steps set out in the Anyclean’s Whistleblowing Policy. Confidentiality will be maintained during the investigation to the extent that this is practical and appropriate in the circumstances. Anyclean is committed to taking appropriate action against bribery or other unethical conduct.This could include either reporting the matter to an appropriate external government department, regulatory agency or the police and/or taking internal disciplinary action against relevant employees and/or terminating contracts with associated persons.
Anyclean will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. It is also committed to ensuring nobody suffers any detrimental treatment as a result of refusing to take part in bribery or corruption, or because of reporting in good faith their suspicion that an actual or potential bribery or corruption offence has taken place or may take place in the future.
All employees and associated persons must ensure that any contract or agreement entered into by them for or on behalf of Anyclean contains an appropriate clause aimed at ensuring that any third party to the contract is aware of and agrees to adhere to the contents of this policy and further, that the contract expressly sets out the consequences of non-compliance including, where appropriate, clear provision for terminating the contract in the event of non-compliance or the commission of any relevant bribery offence.
Record-keeping
All accounts, receipts, invoices and other documents and records relating to dealings with third parties must be prepared and maintained with strict accuracy and completeness. No accounts must be kept “off the record” to facilitate or conceal improper payments.
Sanctions for breach
Breach of any of the provisions of this policy will constitute a disciplinary offence and will be dealt with in accordance with the Anyclean’s disciplinary procedure. Depending on the gravity of the offence, it may be treated as gross misconduct and could render the employee liable to summary dismissal.
As far as associated persons are concerned, breach of this policy could lead to the suspension or termination of any relevant contract, sub-contract or other agreement with the associated person.
Monitoring compliance
The Company’s Anti-Corruption Officer has lead responsibility for ensuring compliance with this policy and will review its contents on a regular basis. They will be responsible for monitoring its effectiveness and will provide regular reports in this regard to the Directors of Anyclean who have overall responsibility for ensuring this policy complies with the Anyclean’s legal and ethical obligations.
Training
Anyclean will provide training to all employees to help them understand their duties and responsibilities under this policy.
Anyclean’s zero tolerance approach to bribery will also be communicated to all business partners at the outset of the business relationship with them and as appropriate thereafter.
Examples of potential risks
The following is a non-exhaustive list of possible issues which may raise bribery concerns and which you should report in accordance with the reporting procedure set out above:
- A third party insists on receiving a commission or fee before committing to signing a contract with Anyclean, or carrying out a government function or process for Anyclean.
- A third party requests payment in cash, or refuses to sign a formal commission or fee agreement, or to provide an invoice or receipt for a payment made.
- A third party requests an unexpected additional commission or fee to facilitate a service.
- A third party demands lavish, extraordinary or excessive gifts or hospitality before commencing or continuing contractual negotiations or provision of services.
- You are offered an unusually lavish, extraordinary or excessive gift or hospitality by a third party.
- You receive an invoice from a third party that appears to be non-standard or extraordinary.
- The Company is invoiced for a commission or fee payment that appears large given the service stated to have been provided.
Date: 20/01/2023
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Modern Slavery Policy
1. POLICY STATEMENT
1.1 Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
1.2 We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.
1.3 This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners.
1.4 This policy does not form part of any employee's contract of employment and we may amend it at any time.
2. RESPONSIBILITY FOR THE POLICY
2.1 The company management has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.
2.2 The managing director has primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern
slavery.
2.3 Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate and regular training.
2.4 You are invited to comment on this policy and suggest ways in which it might be improved. Comments, suggestions and queries are encouraged and should be addressed to line manager or the managing director.
3. COMPLIANCE WITH THE POLICY
3.1 You must ensure that you read, understand and comply with this policy.
3.2 The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.
3.3 You must notify your manager or the compliance as soon as possible if you believe or suspect that a conflict with this policy has occurred, or may occur in the future.
3.4 You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.
3.5 If you believe or suspect a breach of this policy has occurred or that it may occur you must notify your manager or report it in accordance with our Whistleblowing Policy as soon as possible.
3.6 If you are unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise it with your manager or the managing director.
3.7 We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our sub-contractors. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. If you believe that you have suffered any such treatment, you should inform your line manager or the managing director immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Disclosure procedure.
4. COMMUNICATION AND AWARENESS OF THIS POLICY
4.1 Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and regular training will be provided as necessary.
4.2 Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.
5. BREACHES OF THIS POLICY
5.1 Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.
5.2 We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.
Date: 20/01/2023
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Quality Assurance Policy
The objectives which underpin the policy are:
• To develop a full understanding of the needs of our customers.
• To work in close co-operation with clients, customers, suppliers and sub-contractors to provide the right quality work and service, first time.
• Actively to seek customer feedback and to use this as a format for continuous assessment and improvement.
• To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies.
Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all.
Anyclean Premium Ltd is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company.
Anyclean Premium Ltd has implemented a management structure that is based on the quality and commitment of its professional and experienced management and cleaning staff.
Our Operations Manager has a specific responsibility for ensuring that the management structure reflects the quality standard, so that compliance with this Quality Policy is maintained and improved.
We are continually developing the Company's operation and upgrading of IT systems and invest to a high degree in staff training to professional level.
Anyclean Premium Ltd's approach is to listen to our clients and customers and to openly discuss the individual requirements of every contract, thus ensuring that our clients remain fully satisfied with our service delivery.
With each project we undertake, a Quality Plan is implemented, encompassing control measures that ensure the clients’ requirements are met, within the specified time, and in line with the budget.
To this end, we endeavour to work as a committed team in a spirit of cooperation with the client and their customers.
Anyclean Premium Ltd’s management and supervisory staff has the authority to make decisions, within the scope of their responsibilities, and is charged with working in accordance with the documented procedures.
Anyclean Premium Ltd’s objectives are:
● To continue to meet in full the requirements of the client.
● To reduce waste and loss.
● To carry out all our activities within our environmental policy guidelines, thus helping to ensure a sustainable environment for the benefit of the community.
● To continually identify improvements to existing working practices.
In order for Anyclean Premium Ltd to achieve the above objectives, every employee and sub-contractor must:
• understand customer and client needs.
• be responsible and accountable for the quality of work.
Date: 20/01/2023
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Coronavirus (COVID-19) Policy
Introduction
We would like to share with you the precautions our company has implemented to help keep you and our cleaners safe and well. Now, more than ever, keeping your home clean and sanitised is essential.
We are following current COVID-19 government guidelines and constantly monitoring for any changes. Our office staff are working from home, balancing between looking after distance learning kids and providing the support and care our clients and cleaners need. The guidance from the UK government is changing daily so will be changing this policy accordingly.
Hazard Control
The virus is spread through social contact via touch and breath. Therefore the following controls have been put in place and communicated to our staff:
Remote working – Where possible, our staff will conduct their work from their home.
Distancing – Where physical meetings are required, where possible, our staff will keep more than 1.5m from other people. We try to arrange for cleaners to travel at less busy times on public transport.
Sanitising – Make sure your workplaces are clean and hygienic.
Minimal physical contact – We will not shake hands with people in meetings and try not to accept drinks made by others. Our cleaners will avoid touching their own face unless they have recently washed their hands. The wearing of face masks is not required.
Self-isolation – If you are symptomatic (fever / flu-like symptoms), report this to your supervisor/manager and do not interact with others.
Catch it, bin it, kill it – If using any tissues/wipes / gloves, bin them immediately after use. Please ensure you have bin bags to enable safe storage if you don't have access to bins.
Wash your hands when:
● Arriving at work
● Leaving work
● Before eating
● After sneezing / coughing
● After using the toilet
● If you accidentally touch anyone
Ask others – Before interacting with other people, ask if they are feeling unwell (fever / flu-like symptoms) or if they are self-isolating or have recently visited a high-risk area. If someone is self-isolating, do not enter the premises.
Work tidily – Where possible, ensure your work site is clean, for example, by using disposable gloves/wipes to disinfect areas before you start work and after e.g. kitchen work surfaces / bathrooms. If possible, use disposable gloves when working and bin these after each site.
High-risk groups – We are particularly looking after those employees who are elderly, obese, diabetic, asthmatic, currently or recently pregnant.
Date: 20/01/2023
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Health & Safety Policy Statement
This policy statement is produced in accordance with the responsibilities of Anyclean Premium Ltd under Section 2(3) of the Health & Safety at Work etc. Act 1974. Throughout this document, Anyclean Premium Ltd will also be referred to as Anyclean.
Anyclean considers that the Health and Safety of employees, visitors, contractors and members of the public is of paramount importance.
Directors of Anyclean are responsible for ensuring compliance with current legislation and company procedures and for organising, planning and providing sufficient resources for these requirements.
Through management at all levels Anyclean has a responsibility, so far as is reasonably practicable, to ensure the Health and Safety of all it's employees while at work, and members of the public, visitors and contractors whilst on its premises and in accepting this responsibility will:
- Provide adequate control of the health and safety risks arising from work activities
- Consult with employees on matters affecting their health and safety
- Provide and maintain safe plant, equipment and vehicles
- Ensure safe handling and use of articles and substances
- Provide adequate information, instruction and supervision for employees
- Ensure all employees are competent to do their tasks, and to give them adequate training
- Prevent accidents and cases of work-related ill health
- Maintain safe and healthy working conditions
- Review and revise this policy as necessary at regular intervals
Date: 20/01/2023
