Impressing Customers With Your Domestic Cleaning Skills

updated: 06/02/2024

Cleaning a bathroom sink, using orange gloves

Owning a house cleaning business is challenging, especially in a competitive city like London. Many people believe no funds and effort are required in order to succeed in a domestic cleaning business. If you want to be one of the best companies, you need to provide a reliable and cost-efficient service to your clients. They will be pleased with what you offer and will recommend you to other people.

Marketing Your Cleaning Service in London

To attract your first customers, you have to be given the chance to show what you offer. For people who don’t know anything about your company and the services you offer, you need to find the best way to introduce yourself. Leaflets and business cards, which contain the most important information about your business, will help. Advertise as much as possible and try different ways to meet with potential customers. Local newspapers and online directories/forums will increase your chances as residents read those when they need a house cleaning service in Central London.

Make every client feel special by giving him the best he deserves and more than he expects from you. Offer him or her a discount voucher for the next cleaning service he or she books with you or when he or she recommends a friend.

Public Liability Insurance Guarantees a Peace of Mind

Having a public liability insurance is important. Most of the customers will feel more comfortable with someone who is fully insured.

The quality of the service is the most important benchmark by which the customers will judge whether to go ahead with your company or give that opportunity to someone else. It will be helpful if you prepare an individual cleaning checklist for each customer, which you will fill out during each cleaning session. This will keep them informed of which areas have been cleaned and the reasons why other areas were not cleaned. Also, communication with your clients is significant. You need to keep them informed of any issues or difficulties which might occur while cleaning their property. If you run out of cleaning products, make sure you leave them a note to be supplied for the next time.

These basic tips will be beneficial to your business and the key to your success.

About the author 

Nick Vassilev

Nick blogs about cleaning. He is a cleaning expert with more than 25 years of experience. He is also an NCCA-certified carpet cleaner. Founder and CEO of Anyclean.